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What's The Best Value Virtual Receptionist

Published Aug 01, 24
6 min read


OHQ's documents are sufficient evidence of a charge that is payable unless they are revealed to be incorrect. Customer will certainly utilize its reasonable efforts to notify OHQ of any invoice disagreement within fourteen (14) days of receipt of a billing, adhering to the process laid out in Section 15. If Consumer disputes an invoice, the billing has to remain to be paid on schedule nevertheless OHQ will attribute or refund Customer if it is later reasonably established by OHQ or pursuant to the conflict resolution process described in Area 15 that the invoice was inaccurate and the Client is qualified to a credit history or refund.

Such modifications may include, without constraint, modifications for the Registration Fees or Usage Costs for OHQ Paid Providers, changes to the use allocations consisted of in the Prices Plans, and discontinuation of Prices Plans. (a) Each such modification will take result after practical breakthrough written notice is supplied to Customer (as an example, by being uploaded to the OHQ Web Site), except that any type of such alteration that influences a Selected Paid Solution will relate to Consumer starting at the start of a Paid Service Term starting no less than thirty (30) days from the date which OHQ gives notification of such revision to Client in accordance with Area 16.8.

If Customer does not end its use any kind of affected Selected Paid Service before the efficient day of such alteration, Client will certainly be considered to have accepted such modification relative to such Selected Paid Service. (b) If a Prices Plan picked by Customer is stopped, OHQ will give Client with sensible breakthrough notification of no less than thirty (30) days and Client will certainly be given the alternative of picking a new Pricing Strategy from then-current pricing plans supplied by OHQ.

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For evasion of uncertainty, this paragraph does not apply to modifications to the Catalog, which are dealt with in Section 7 (virtual receptionists).1. Customer represents that all info given by Client and its customers to OHQ (including, without constraint, all contact info and information pertaining to Client's Bank card) is precise, up-to-date and complete at the time it is supplied to OHQ

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Customer must at all times conform with all regulations, policies, requirements and codes applicable about its use of OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will not make use of any OHQ Offerings to take part in, or to urge or assist others to participate in, any type of prohibited or deceitful activities.

If a new Paid Service Term begins earlier than 3 (3) days after such email is sent, Consumer will incur the suitable Membership Cost for the new Paid Solution Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Requested Termination Day, or ought to Consumer not mention an Asked for Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Registration Charges that have actually been pre-paid will certainly be retained and the OHQ Offerings offered to Customer till the last day of the Final Paid Solution Term (subject to reinstatement costs under condition 10.3(e)) and the extra equilibrium of the Prepaid Use Credit history will certainly be preserved by OHQ for future use by Consumer if Consumer determines to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will not be accountable in any method for addressing telephone calls, taking or delivering messages, or carrying out any various other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Consumer's Account and Client's access to the Account.

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(e) Complying with discontinuation of any kind of OHQ Services, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence an ended OHQ Services, OHQ might need that Client pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Details gathered by OHQ from Consumer and its callers may be used, divulged and shared by OHQ based on OHQ's personal privacy plan as available on the OHQ Web Site ("") and as might be modified periodically.

The Controller hereby selects the Processor with respect to handling activities undertaken in the program of the provision of assistant services. OHQ and Client acknowledge and concur that the Processor undergoes the complying with responsibilities: The Processor shall follow the appropriate Information Security Rules and have to: (a) only act upon the written guidelines of the Controller and make sure those acting under their authority do the same; (b) make sure that people refining the information are subject to a duty of confidence; (c) use its ideal efforts to protect and shield all personal information from unsanctioned or unlawful handling, including (yet not restricted to) accidental loss, destruction or damage; (d) make sure that all handling satisfies the demands of the GDPR and associated Data Security Legislation; (e) make sure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the prior consent of the Controller; notify the Controller of any type of intended changes concerning Sub-Processors; they carry out a written agreement having the same data protection obligations as laid out in these Terms; understand that any type of failing for the Sub-processor to adhere to the Information Defense Regulation, the Processor remains fully liable to the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in giving subject access and enabling information topics to exercise their civil liberties under the Data Protection Rules.

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The Controller will lug out sufficient and ideal onboarding and due diligence look for all Cpus, with a full evaluation of the required Information Defense Law needs. The Controller shall confirm that the Cpu has sufficient and recorded processes for information breaches, data retention and information transfers in position. The Controller will get evidence from the Processor regarding the: (a) verification and integrity of the staff members utilized by the Processor; (b) any certifications, certifications and policies as described in the onboarding process; (c) technological and operational measures made use of in safeguarding the Personal Data; and (d) treatments in position for enabling data based on exercise their legal rights, including (however not restricted to), subject accessibility requests, erasure & correction treatments and restriction of processing procedures.

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