What Are The Best User-Friendly Live Virtual Receptionist thumbnail

What Are The Best User-Friendly Live Virtual Receptionist

Published Jun 28, 24
5 min read


Very suggested. We utilized this service for several years. Extremely specialist, very easy to use and handle would recommend without doubt. The service offered by OfficeHQ is expert. The backend system is instinctive and deals with our company demand for overflow phone calls. Most significantly the drivers are based in Australia. I would suggest any kind of local business trying to find an online reception to take into consideration the solution provided by OfficeHQ.

As a tiny business, every brand-new business lead counts. Being used OfficeHQ, we're positive that not one of our beneficial leads will be missed out on regardless of the time of day. We love the versatile service offering and find it to be a cost-effective method to offer 24/7 reception to our clients.

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Would recommend them to others. We've partnered with OfficeHQ to use our customers pleasant receptionists to manage our telephone calls when our group are hectic, as an actual person is so much far better to speak with than voicemail we locate! We use their service for details task sales lines, the office line and mobiles when we remain in conferences or onsite mostly.

They gladly and professionally dealt with much of my calls when we were a little short-staffed. Great service. Thanks. We have actually been using OfficeHQ for a variety of years now. Their solution and dependability is essentially infallible. In our capacity of a healthcare company, having all unanswered telephone calls received as messages in real-time as e-mails is indispensable.

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In the start-up stage for my regulation method, I chose for a virtual function service to stay clear of the overheads of a full-time receptionist. There was some preliminary apprehension around whether the configuration would certainly be smooth and whether a high requirement of phone call experience for my clients can be preserved, but it's been fine.

OfficeHQ have made a massively favorable distinction to our service for the past 18 months. They additionally offer your company with a telephone number and are excellent for legimitising virtual/online companies (and naturally others too). I extremely advise them ought to you require a part-time reception source. As a little and active team, we don't have capability to handle new lead call often.

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Phone calls are answered by pleasant, well-spoken virtual aides and we obtain punctual emails having the brand-new call information. Wonderful firm to deal with. The arrangement with Markus was amazing and exceptionally specialist. Has been extremely helpful for our tiny service especially with team taking leave or when they are off ill.

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No problems and really easy to manage. Our company runs a really hectic call centre and we use OfficeHQ for call centre overflow to take those phone calls we're incapable to quickly handle. This totals up to over 15,000 phone calls per year that OfficeHQ deals with on our behalf. We have actually found the solution to be definitely smooth with all calls being answered on a very prompt basis with instantaneous messaging and real-time reporting.

What can I claim this company is dazzling. The procedure of setting up our firms was so very easy and the client service is amazing. Thanks Ingrid for all your help, you have been remarkable. I would highly suggest this business. Having used your service constantly for 15 years (because 2007), OfficeHQ has really set the criteria for this sector.

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Price-wise: no other solution around comes close! Not a solitary price rise during all this time around. Talk concerning taking a solution for provided it actually does not obtain any type of much better than this. Thank you for the years and years of top quality service you have supplied my business. 100% advised an outstanding service and super-friendly team.

I spoke today with Tori and was extremely practical with whatever! Well done! Clients frequently certify our service by calling us before they book, so it is sales essential that our phone is always responded to expertly and promptly. OfficeHQ does that for us when we are remote to the office.

That ultimately never ever took place, as the service from the operatives in this company have been so great that they have essentially come to be component of the FireCrunch group. The almost instant relay of customer calls by email and message to our field operatives enables us to respond to customer enquiries without delay, plus the form system developed enables direct packing to the FireCrunch CRM without manual transfer called for by FireCrunch.

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I engaged with OfficeHQ when I began my professional services company in March 2008. I can be anywhere in the globe and be confident a genuine person would certainly be there to take a telephone call from a customer.

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I highly recommend OfficeHQ. As I move into retired life, I am very thankful for the assistance from the team at OfficeHQ.

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We have been making use of OfficeHQ for over ten years and it's such an incentive to be cost-free of staffing headaches, such as when they contact unwell. With OfficeHQ as part of our group, there is constantly someone offered to respond to calls. OfficeHQ ensures phone calls to human resources National are answered 24-hour a day, 365 days a year.

I have been very pleased with their solution over the previous 18 months. We are an extremely active real estate company that needs quickly and efficient solution for every one of our telephone calls. From taking building enquiries, to supplying information concerning "open for assessments" to buyers, OfficeHQ has had us covered.

OfficeHQ gives us the capacity to do what we do best, both in the facility and off-site. medical office virtual receptionist. We're assured in knowing we'll never ever miss out on an important call or prospective appointment, all for a fraction of the cost of having our own assistant.

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I can not rank OfficeHQ and their service very enough. We have been working with OfficeHQ for over 8 years. We are no much longer interrupted with telephone calls, customers' information are taken properly after that you can pick e-mail or SMS notice.

Well done OfficeHQ, we would certainly be shed without you! Stop Sound Windows has been utilizing OfficeHQ for numerous years.

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