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OHQ's records suffice proof of a cost that is payable unless they are shown to be wrong. Client will use its affordable efforts to notify OHQ of any kind of billing disagreement within fourteen (14) days of receipt of a billing, complying with the process laid out in Section 15. If Consumer disagreements a billing, the invoice needs to remain to be paid on time nonetheless OHQ will certainly credit or refund Consumer if it is later on reasonably identified by OHQ or according to the disagreement resolution procedure detailed in Area 15 that the billing was inaccurate and the Client is qualified to a credit rating or reimbursement.

Such alterations might include, without limitation, adjustments for the Membership Costs or Use Charges for OHQ Paid Services, adjustments to the usage allowances consisted of in the Prices Plans, and discontinuation of Rates Strategies. (a) Each such modification will work after affordable advancement written notice is supplied to Customer (as an example, by being uploaded to the OHQ Site), except that any type of such alteration that affects a Selected Paid Solution will relate to Client starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ provides notification of such revision to Client based on Section 16.8.

If Customer does not end its use any damaged Selected Paid Service prior to the reliable day of such alteration, Customer will certainly be regarded to have consented to such modification with regard to such Selected Paid Service. (b) If a Prices Plan selected by Customer is discontinued, OHQ will supply Consumer with reasonable development notice of no less than thirty (30) days and Consumer will be given the alternative of choosing a new Rates Strategy from then-current pricing plans used by OHQ.

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For evasion of question, this paragraph does not apply to adjustments to the Catalog, which are dealt with in Area 7 (virtual receptionist answering service).1. Customer stands for that all details supplied by Consumer and its callers to OHQ (consisting of, without constraint, all get in touch with details and details regarding Customer's Credit Card) is accurate, current and complete at the time it is given to OHQ

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Client should in any way times follow all laws, laws, standards and codes relevant in link with its use OHQ Offerings and the Customer's supply of its services and product to its customers. Client will certainly not use any OHQ Offerings to take part in, or to motivate or help others to take part in, any prohibited or deceptive tasks.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent, Customer will certainly sustain the relevant Registration Charge for the brand-new Paid Service Term (the ""). The reliable date of such termination will certainly be either (i) the Requested Termination Day, or needs to Customer not mention an Asked for Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates pursuant to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will be kept and the OHQ Offerings available to Customer until the last day of the Last Paid Solution Term (based on reinstatement fees under clause 10.3(e)) and the unused equilibrium of the Prepaid Use Credit scores will certainly be kept by OHQ for future usage by Customer if Customer determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be liable in any way for addressing calls, taking or supplying messages, or executing any type of various other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may terminate Client's Account and Customer's accessibility to the Account.

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(e) Following termination of any OHQ Providers, OHQ will have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Services, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible prices in processing the reinstatement) Details collected by OHQ from Consumer and its customers might be used, divulged and shared by OHQ according to OHQ's privacy policy as readily available on the OHQ Web Site ("") and as may be modified periodically.

The Controller hereby designates the Cpu relative to handling activities embarked on in the course of the provision of receptionist solutions. OHQ and Client acknowledge and agree that the Processor is subject to the following obligations: The Processor shall follow the relevant Information Security Rules and must: (a) just act upon the written instructions of the Controller and make certain those acting under their authority do the exact same; (b) guarantee that people processing the data are subject to a responsibility of confidence; (c) use its finest efforts to secure and secure all individual information from unauthorised or illegal handling, consisting of (but not limited to) unintended loss, damage or damage; (d) make sure that all handling meets the demands of the GDPR and related Data Defense Legislation; (e) ensure that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous approval of the Controller; inform the Controller of any kind of desired adjustments worrying Sub-Processors; they implement a composed agreement including the exact same information defense commitments as established out in these Terms; recognize that any type of failure on the part of the Sub-processor to abide by the Data Security Rule, the Processor remains completely reliant the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in providing subject accessibility and permitting data based on exercise their legal rights under the Information Security Regulations.

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The Controller shall perform adequate and proper onboarding and due diligence checks for all Processors, with a full assessment of the compulsory Data Defense Regulation demands. The Controller shall verify that the Processor has sufficient and documented procedures for information breaches, information retention and information transfers in position. The Controller shall acquire evidence from the Processor as to the: (a) verification and dependability of the staff members utilized by the Processor; (b) any certificates, accreditations and plans as described in the onboarding procedure; (c) technical and operational actions made use of in safeguarding the Personal Data; and (d) procedures in position for allowing data based on exercise their legal rights, consisting of (yet not limited to), subject accessibility requests, erasure & correction procedures and constraint of handling actions.